Body language basic skills.

Body language basic skills.

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Every time we communicate or pass messages, our bodies are involved. And half of our communication is made up of what is unspoken, to us or to our listeners. We regularly communicate even when we do not say anything. I know someone who would communicate with her body than with her words. When she doesn’t…

Customer Service

Customer Service

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To continue being in business, businesses have to provide over the edge customer service. Quite often than not, people don’t just buy the product for the goodness sake, they buy due to the relationship that was established with the sales agent at the moment of trying to make  a decision to buy a product. Personally,…

Non-Verbal Communication

Non-Verbal Communication

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Communication is not just about what comes out of our mouths. In fact, what we don’t say — our body language, voice intonation and use of silence —- often sends a louder message to other people than the words we say. Unless we actively practice non-verbal communication skills, we can’t really be sure if we’re…

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